Cancellation and Refund Policy
At We Solve Digital (WSD), we take pride in delivering high-quality marketing automation, lead generation, and brand consultation services. To ensure clarity and transparency, this policy outlines the terms regarding cancellations and refunds for all our services.
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1. Cancellation Policy
1.1 No Cancellations or Refunds After Payment:
Once any advanced payment has been made prior to project initiation, or payments have been made after the start of a one-time project or ongoing services, cancellations and refunds are not permitted under any circumstances.
1.2 Project-Based and Ongoing Services:
- For project-based services (e.g., one-time marketing campaigns, automation projects), once the initial payment is made and the project is confirmed, you will not be eligible for a refund, even if the project is canceled before completion.
- For ongoing services (e.g., monthly subscription services), payments are non-refundable. Cancellation of ongoing services will take effect at the end of the current billing cycle, but no refunds or pro-rated refunds will be issued for the remaining time.
1.3 How to Cancel Ongoing Services:
If you wish to discontinue ongoing services, you may notify us at rishabh.sharma@wesolvedigital.com. The service will continue until the end of the current billing cycle, and no further charges will be made thereafter.
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2. No Refund Policy
2.1 No Refunds for Advanced Payments:
All payments made before the start of a project (i.e., advance payments) are non-refundable. This applies regardless of whether the project has commenced or not.
2.2 No Refunds for Completed or Ongoing Services:
- For one-time projects, no refunds will be provided after payment has been made, regardless of the project's completion status.
- For ongoing services, payments for each billing cycle are final, and no refunds or partial refunds will be granted for unused services or early cancellations.
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3. Exceptions
This Cancellation and Refund Policy is strict, and no exceptions will be made, including for:
- Change of mind after project confirmation or service initiation.
- Delays or interruptions caused by the client, such as non-responsiveness or failure to provide required information.
- Changes in business priorities or circumstances.
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4. Dispute Resolution
If you believe you have a case that warrants an exception to this policy under unique or extreme circumstances, you may contact us at rishabh.sharma@wesolvedigital.com with a detailed explanation of your request. WSD will review your case, but we cannot guarantee any deviation from this policy.
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5. Contact Information
For any inquiries regarding this policy or service cancellations, please reach out to us at:
We Solve Digital
Email: rishabh.sharma@wesolvedigital.com
Phone: +91 9971704370
Address: Alok Nagar, Jaipur House, Shahganj, Agra, Uttar Pradesh, 282010
---
By making any payment to We Solve Digital, you acknowledge and agree to the terms of this Cancellation and Refund Policy. Once payment has been made, no refunds will be provided under any circumstances.
Cancellation and Refund Policy
At We Solve Digital (WSD), we take pride in delivering high-quality marketing automation, lead generation, and brand consultation services. To ensure clarity and transparency, this policy outlines the terms regarding cancellations and refunds for all our services.
---
1. Cancellation Policy
1.1 No Cancellations or Refunds After Payment:
Once any advanced payment has been made prior to project initiation, or payments have been made after the start of a one-time project or ongoing services, cancellations and refunds are not permitted under any circumstances.
1.2 Project-Based and Ongoing Services:
- For project-based services (e.g., one-time marketing campaigns, automation projects), once the initial payment is made and the project is confirmed, you will not be eligible for a refund, even if the project is canceled before completion.
- For ongoing services (e.g., monthly subscription services), payments are non-refundable. Cancellation of ongoing services will take effect at the end of the current billing cycle, but no refunds or pro-rated refunds will be issued for the remaining time.
1.3 How to Cancel Ongoing Services:
If you wish to discontinue ongoing services, you may notify us at rishabh.sharma@wesolvedigital.com. The service will continue until the end of the current billing cycle, and no further charges will be made thereafter.
---
2. No Refund Policy
2.1 No Refunds for Advanced Payments:
All payments made before the start of a project (i.e., advance payments) are non-refundable. This applies regardless of whether the project has commenced or not.
2.2 No Refunds for Completed or Ongoing Services:
- For one-time projects, no refunds will be provided after payment has been made, regardless of the project's completion status.
- For ongoing services, payments for each billing cycle are final, and no refunds or partial refunds will be granted for unused services or early cancellations.
---
3. Exceptions
This Cancellation and Refund Policy is strict, and no exceptions will be made, including for:
- Change of mind after project confirmation or service initiation.
- Delays or interruptions caused by the client, such as non-responsiveness or failure to provide required information.
- Changes in business priorities or circumstances.
---
4. Dispute Resolution
If you believe you have a case that warrants an exception to this policy under unique or extreme circumstances, you may contact us at rishabh.sharma@wesolvedigital.com with a detailed explanation of your request. WSD will review your case, but we cannot guarantee any deviation from this policy.
---
5. Contact Information
For any inquiries regarding this policy or service cancellations, please reach out to us at:
We Solve Digital
Email: rishabh.sharma@wesolvedigital.com
Phone: +91 9971704370
Address: Alok Nagar, Jaipur House, Shahganj, Agra, Uttar Pradesh, 282010
---
By making any payment to We Solve Digital, you acknowledge and agree to the terms of this Cancellation and Refund Policy. Once payment has been made, no refunds will be provided under any circumstances.